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FAQs

There’s no such thing as a silly question, but some questions do get asked more frequently than others. So we put together this handy guide to all things Meatmaiden.
We hope it helps.

If you can’t find the answer you need, just drop us a line at info@meatmaiden.com.au

FAQs

There’s no such thing as a silly question, but some questions do get asked more frequently than others. So we put together this handy guide to all things Meatmaiden.
We hope it helps.

If you can’t find the answer you need, just drop us a line at info@meatmaiden.com.au

I can’t find your restaurant! Where are you?

You’ll find us hidden in the basement of the historic Georges Building, a 150-year-old former fashion department store.  

Look for 195 Little Collins St, you’ll see the Meatmaiden neon sign above the door. Walk through the doors with the Maiden’s face, descend the metal stairs or take the lift and you’ll find our restaurant entrance around to the right.

When is your kitchen open?

Our kitchen hours are below. We’re now open for Saturday lunch – so you can get your fix at lunch and dinner five days a week. We do extend our seating times and go later throughout December and also open on Sunday for special occasions such as Mother’s Day and Father’s Day.

LUNCH 12pm – 3.00pm | Tuesday to Saturday

DINNER 5pm – 10.00pm Tuesday to Saturday

Should I book or can I just walk in?

Booking ahead is always recommended. If you do decide to drop in, we’ll do our best to find you a space within our restaurant, or put you on our waitlist.

What are your booking requirements?

Our Main Menu is available for parties of 1-7 at dinner. At lunch you have the choice of our Main Menu and our Express Meat menu.

Groups of 8+ people at dinner must dine on our $110pp Maiden’s Mood menu, featuring seven sharing dishes from our Main Menu and a local hero steak. You can add our signature Lobster Mac Cheese for +$14pp and also upgrade your steak for +$40pp. The Maiden’s Mood is a chef’s choice menu. We have a sample menu listed on the website, but it is always subject to change.

Please note, if you book for 8 people and you arrive for your booking with less than 8 then the Maiden’s Mood menu requirement will still apply.

If you have a mix of adults and children in your group and the number of adults is less than 8, the Maiden’s Mood requirement won’t apply.

How long do I get for my booking?

Reservations of 1-2 people have 1 hour 30 mins for their booking, groups of 3-7 have 2 hours and groups of 8+ have 2 hours 15 mins. Please carefully plan your visit to the restaurant to maximise your time with us and understand we’ll need the table back at the end of your agreed booking period.

What’s your Express Lunch offering?

Express Meat is our fast and friendly two-course lunch. This $55 per person menu comes with a choice of starter and main, but always has steak frites at its heart. Menu changes monthly. Our Main Menu is also always available at lunch.

What happens if my party size changes?

For bookings of 1-7 people, please email us with any number changes at least 24 hours before your booking time to avoid any charges being applied. Please don’t leave a message on our phone as it can’t always be answered and there is no monitored voicemail.

For bookings of 8+ people we require 48 hours’ notice of any booking changes.

Please be aware, if you book for 8 people and your number drops to 7 then the Maiden’s Mood menu requirement will still apply.

What is your late cancellation / no show policy? What if my party size changes?

For bookings of 1-7 people, we require you to email us notice of cancellation or any changes to the number of your guests at least 24 hours before your booking. Late cancellations or a failure to arrive for your reservation will result in an automatic charge of $50 per person.

For bookings of 8+ people we require 48 hours’ notice by email of any booking changes to avoid a charge of $50 per person.

If you are dining on our Meat Cult experience, we require 72 hours notice prior to your booking of cancellation or a change in numbers otherwise a strict $100pp charge will apply, due to the special nature of this menu.

Please email us all changes on info@meatmaiden.com.au as our voicemail is not monitored and our phones cannot always be answered.

You’ve only got high top tables available. What are those?

These are our two large communal high tables, which have upholstered stools with backs and are used for our larger group bookings.

How do I snag one of those sexy looking booths?

They’re always in demand. We don’t take bookings specifically on our booths and sometimes it’s luck of the draw. The best thing to do is make the request in your booking notes and we’ll see what we can do.

Do you have a private dining area?

We don’t have a dedicated private dining space. Our cocktail bar can be booked as a semi-private dining space and can seat groups of up to 15 people. Our new VIP booth next to our beautiful meat cabinet can seat groups up to 8 on our special Meat Cult menu or a more premium menu on request.

Dinner for one? I’m a solo diner

No problem. There’s a spot at the bar with your name on it. The views are good, you’re close to the action and we’ll keep you company with some conversation. Otherwise, please just radiate those “I-want-to-be-left-alone” vibes and we’ll respect that too.

Do you have a dress code?

We think we have a certain style down here in the basement – and we’d love you to bring yours. We’re not formal, but we’re not a thongs and singlets kind of place either. Smart casual is probably the best way to describe it. Let your personality shine through.

How do you feel about kids in the restaurant?

Children are welcome in Meatmaiden. We do not have a kids menu, but there’s plenty on our Main Menu for the little ones. Our venue can get a little noisy at peak periods, so to ensure you have a good time as well, common sense probably applies about when to book. Our approach is always to come early.

 

Can I come in for a drink?

Absolutely. We’ll try and tempt you with some snacks too. Our beautiful new cocktail list mirrors the paddock to plate journey on our food menus and is made up of signature drinks, twisted classics and non-alc equivalents.

We have a carefully curated wine list which focuses on the best of Australia and includes an extremely limited reserve list of some iconic wines from home and abroad – when they’re gone, they’re gone. We also source and pour some incredible drops under Coravin.

Do you cater for all dietaries?

We’re a meat-focused venue, but there’s plenty on our menu for everyone, including gluten-free entrees and mains with many of our dishes also able to be made gluten free.

We ask that all dietary requirements are communicated to us at least 48 hours prior to your booking to ensure availability – this can be done either in your booking notes or in an email to the restaurant.

Is your meat halal?

Unfortunately not. Many of our meat suppliers are certified halal. However, because we use our smoker and grill to also cook non-halal products we cannot avoid cross-contamination.

Can I bring a cake?

If you want to bring a cake, please just let us know in advance. A fee of $5 per person will apply. Our kitchen puts a lot of work into the desserts on our menu, that’s why we charge a fee.

Parking is a nightmare in the city … any advice?

Yes it is. Especially on weekends. If you want to avoid driving around in circles, thereby cutting into your dining experience with us, we recommend trying to find a space in the Council Car Park on Royal Parade and Little Collins St … or getting a taxi or Uber.

Do you have a lift? Are you fully accessible?

Yes we do. And yes we are. You’ll see our lift on the right before you get to the doors with the Maiden’s face. Hit the button beside the Meatmaiden logo and the lift will bring you down to the basement. Our restaurant entrance has an automatic door for easy entrance. We have an accessible toilet at the back of the restaurant for guests with accessibility requirements. If you do require an assisted space, please just let us know when making your booking and we’ll do our best to accommodate or contact us on info@meatmaiden.com.au

How’s your wifi and mobile coverage?

We’re tucked away deep down in a basement in an old building with thick walls and we struggle to run our own restaurant operations with the internet reception we have.

Depending on your network, mobile coverage isn’t always reliable. But thanks to some whizzy booster things, we do now offer a guest wifi on request.

Do you allow bucks parties and hens?

The guiding principle we apply is that any booking cannot be at the expense of another booking having a good time. We generally only take bucks / hens parties in our first sitting and expect groups to behave responsibly, keep noise levels down and always be respectful of other guests.

Do you do drink packages?

Negative. Nobody wins with a drink package. The reality is you’re generally getting inferior product [ cheap wine ] and it can obviously lead to problems within the venue. We’re always happy to discuss pre-ordered drinks, cocktails for special occasions.

I’ve got a dusty old bottle of Claret. Can I bring my own booze in?

We’ve got a lovely wine list of 150+ bottles that is carefully curated and unfortunately
our liquor licence does not allow BYOB.

What vouchers and gift cards do you accept? Why is there a limit on the number that can be used per bill?

We have our own gift voucher system using the ‘Giver’ platform. Unfortunately, we have had to introduce photo ID requirements and stricter Ts and Cs due to recent fraudulent purchases. 

We also accept; Best Restaurant Gift Cards, Good Food and Gourmet Traveller Gift Cards – there is a limit of two that can be used per bill, due to the commission charged per card by the third party card operators. All other restaurant cards that effectively work as credit cards [ e.g Broadsheet Gift Card ] are also accepted. 

Do you have a public holiday surcharge?

We apply what is now a pretty standard 15% surcharge to all public holidays. Our staff have to spend their Cup day etc working and as a business we’re hit with considerable penalty rate requirements on those days. We open on Sundays for special occasions – Father’s Day, Mother’s Day etc – when a 10% surcharge will apply.

Is Meatmaiden available for private hire?

We don’t often close the restaurant to our guests. But if you do have a special event in mind that you think would overcome the minimum spend challenges, drop us a line. Lunch is definitely much more suited to a venue takeover. 

FAQs

When is your kitchen open? Our kitchen operating hours are listed below. We do extend our trading later in December and around certain key events and also open for special Sunday dinners throughout the year.LUNCH 12pm – 2.30pm |...

I can’t find your restaurant! Where are you?

You’ll find us hidden in the basement of the historic Georges Building, a 150-year-old former fashion department store.  

Look for 195 Little Collins St, you’ll see the Meatmaiden neon sign above the door. Walk through the doors with the Maiden’s face, descend the metal stairs or take the lift and you’ll find our restaurant entrance around to the right.

When is your kitchen open?

Our kitchen hours are below. We’re now open for Saturday lunch – so you can get your fix at lunch and dinner five days a week. We do extend our seating times and go later throughout December and also open on Sunday for special occasions such as Mother’s Day and Father’s Day.

LUNCH 12pm – 3.00pm | Tuesday to Saturday

DINNER 5pm – 10.00pm Tuesday to Saturday

Should I book or can I just walk in?

Booking ahead is always recommended. If you do decide to drop in, we’ll do our best to find you a space within our restaurant, or put you on our waitlist.

What are your booking requirements?

Our Main Menu is available for parties of 1-7 at dinner. At lunch you have the choice of our Main Menu and our Express Meat menu.

Groups of 8+ people at dinner must dine on our $110pp Maiden’s Mood menu, featuring seven sharing dishes from our Main Menu and a local hero steak. You can add our signature Lobster Mac Cheese for +$14pp and also upgrade your steak for +$40pp. The Maiden’s Mood is a chef’s choice menu. We have a sample menu listed on the website, but it is always subject to change.

Please note, if you book for 8 people and you arrive for your booking with less than 8 then the Maiden’s Mood menu requirement will still apply.

If you have a mix of adults and children in your group and the number of adults is less than 8, the Maiden’s Mood requirement won’t apply.

How long do I get for my booking?

Reservations of 1-2 people have 1 hour 30 mins for their booking, groups of 3-7 have 2 hours and groups of 8+ have 2 hours 15 mins. Please carefully plan your visit to the restaurant to maximise your time with us and understand we’ll need the table back at the end of your agreed booking period.

What’s your Express Lunch offering?

Express Meat is our fast and friendly two-course lunch. This $55 per person menu comes with a choice of starter and main, but always has steak frites at its heart. Menu changes monthly. Our Main Menu is also always available at lunch.

What happens if my party size changes?

For bookings of 1-7 people, please email us with any number changes at least 24 hours before your booking time to avoid any charges being applied. Please don’t leave a message on our phone as it can’t always be answered and there is no monitored voicemail.

For bookings of 8+ people we require 48 hours’ notice of any booking changes.

Please be aware, if you book for 8 people and your number drops to 7 then the Maiden’s Mood menu requirement will still apply.

What is your late cancellation / no show policy? What if my party size changes?

For bookings of 1-7 people, we require you to email us notice of cancellation or any changes to the number of your guests at least 24 hours before your booking. Late cancellations or a failure to arrive for your reservation will result in an automatic charge of $50 per person.

For bookings of 8+ people we require 48 hours’ notice by email of any booking changes to avoid a charge of $50 per person.

If you are dining on our Meat Cult experience, we require 72 hours notice prior to your booking of cancellation or a change in numbers otherwise a strict $100pp charge will apply, due to the special nature of this menu.

Please email us all changes on info@meatmaiden.com.au as our voicemail is not monitored and our phones cannot always be answered.

You’ve only got high top tables available. What are those?

These are our two large communal high tables, which have upholstered stools with backs and are used for our larger group bookings.

How do I snag one of those sexy looking booths?

They’re always in demand. We don’t take bookings specifically on our booths and sometimes it’s luck of the draw. The best thing to do is make the request in your booking notes and we’ll see what we can do.

Do you have a private dining area?

We don’t have a dedicated private dining space. Our cocktail bar can be booked as a semi-private dining space and can seat groups of up to 15 people. Our new VIP booth next to our beautiful meat cabinet can seat groups up to 8 on our special Meat Cult menu or a more premium menu on request.

Dinner for one? I’m a solo diner

No problem. There’s a spot at the bar with your name on it. The views are good, you’re close to the action and we’ll keep you company with some conversation. Otherwise, please just radiate those “I-want-to-be-left-alone” vibes and we’ll respect that too.

Do you have a dress code?

We think we have a certain style down here in the basement – and we’d love you to bring yours. We’re not formal, but we’re not a thongs and singlets kind of place either. Smart casual is probably the best way to describe it. Let your personality shine through.

How do you feel about kids in the restaurant?

Children are welcome in Meatmaiden. We do not have a kids menu, but there’s plenty on our Main Menu for the little ones. Our venue can get a little noisy at peak periods, so to ensure you have a good time as well, common sense probably applies about when to book. Our approach is always to come early.

 

Can I come in for a drink?

Absolutely. We’ll try and tempt you with some snacks too. Our beautiful new cocktail list mirrors the paddock to plate journey on our food menus and is made up of signature drinks, twisted classics and non-alc equivalents.

We have a carefully curated wine list which focuses on the best of Australia and includes an extremely limited reserve list of some iconic wines from home and abroad – when they’re gone, they’re gone. We also source and pour some incredible drops under Coravin.

Do you cater for all dietaries?

We’re a meat-focused venue, but there’s plenty on our menu for everyone, including gluten-free entrees and mains with many of our dishes also able to be made gluten free.

We ask that all dietary requirements are communicated to us at least 48 hours prior to your booking to ensure availability – this can be done either in your booking notes or in an email to the restaurant.

Is your meat halal?

Unfortunately not. Many of our meat suppliers are certified halal. However, because we use our smoker and grill to also cook non-halal products we cannot avoid cross-contamination.

Can I bring a cake?

If you want to bring a cake, please just let us know in advance. A fee of $5 per person will apply. Our kitchen puts a lot of work into the desserts on our menu, that’s why we charge a fee.

Parking is a nightmare in the city … any advice?

Yes it is. Especially on weekends. If you want to avoid driving around in circles, thereby cutting into your dining experience with us, we recommend trying to find a space in the Council Car Park on Royal Parade and Little Collins St … or getting a taxi or Uber.

Do you have a lift? Are you fully accessible?

Yes we do. And yes we are. You’ll see our lift on the right before you get to the doors with the Maiden’s face. Hit the button beside the Meatmaiden logo and the lift will bring you down to the basement. Our restaurant entrance has an automatic door for easy entrance. We have an accessible toilet at the back of the restaurant for guests with accessibility requirements. If you do require an assisted space, please just let us know when making your booking and we’ll do our best to accommodate or contact us on info@meatmaiden.com.au

How’s your wifi and mobile coverage?

We’re tucked away deep down in a basement in an old building with thick walls and we struggle to run our own restaurant operations with the internet reception we have.

Depending on your network, mobile coverage isn’t always reliable. But thanks to some whizzy booster things, we do now offer a guest wifi on request.

Do you allow bucks parties and hens?

The guiding principle we apply is that any booking cannot be at the expense of another booking having a good time. We generally only take bucks / hens parties in our first sitting and expect groups to behave responsibly, keep noise levels down and always be respectful of other guests.

Do you do drink packages?

Negative. Nobody wins with a drink package. The reality is you’re generally getting inferior product [ cheap wine ] and it can obviously lead to problems within the venue. We’re always happy to discuss pre-ordered drinks, cocktails for special occasions.

I’ve got a dusty old bottle of Claret. Can I bring my own booze in?

We’ve got a lovely wine list of 150+ bottles that is carefully curated and unfortunately
our liquor licence does not allow BYOB.

What vouchers and gift cards do you accept? Why is there a limit on the number that can be used per bill?

We have our own gift voucher system using the ‘Giver’ platform. Unfortunately, we have had to introduce photo ID requirements and stricter Ts and Cs due to recent fraudulent purchases. 

We also accept; Best Restaurant Gift Cards, Good Food and Gourmet Traveller Gift Cards – there is a limit of two that can be used per bill, due to the commission charged per card by the third party card operators. All other restaurant cards that effectively work as credit cards [ e.g Broadsheet Gift Card ] are also accepted. 

Do you have a public holiday surcharge?

We apply what is now a pretty standard 15% surcharge to all public holidays. Our staff have to spend their Cup day etc working and as a business we’re hit with considerable penalty rate requirements on those days. We open on Sundays for special occasions – Father’s Day, Mother’s Day etc – when a 10% surcharge will apply.

Is Meatmaiden available for private hire?

We don’t often close the restaurant to our guests. But if you do have a special event in mind that you think would overcome the minimum spend challenges, drop us a line. Lunch is definitely much more suited to a venue takeover. 

FAQs

When is your kitchen open? Our kitchen operating hours are listed below. We do extend our trading later in December and around certain key events and also open for special Sunday dinners throughout the year.LUNCH 12pm – 2.30pm |...